Shipping & Returns

Order subtotals & shipping costs

Standard shipping (estimated delivery 3-5 business days)

Up to $19.99 $6.95
$20.00 - $39.99 $8.95
$40.00 - $59.99 $9.95
$60.00 - $79.99 $11.95
$80.00 - $99.99 $13.95
$100.00+ $15.95

Please note that there is an additional $10.00 shipping fee to standard shipping costs when sending packages to Alaska and Hawaii. Heavy items and items containing hazardous materials may not be eligible to ship to Alaska and Hawaii. Additional restrictions may apply to items shipped to Alaska and Hawaii.

Expedited shipping

Next Day: $39.95
3 Day: $29.95

We can ship to virtually any address in the United States.  Our shipping methods utilize FedEx, UPS, and USPS.

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Contact our Pure Michigan Store Customer Care team at 800-206-7407 for return procedure instructions and a return authorization number.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Following our receipt and processing of your return, you will be refunded the amount you paid for the item(s), plus sales tax, if applicable to your order. This policy does not cover shipping costs.

Your returned products must be in their original packaging and properly packed to prevent damage in transit to us. We will only accept and process returns that have a return authorization number.